Scam Type: Refund
Scam Call Description
Scammer meltdown alert! 🚨 Watch as I, Trixie, take on a fake “McAfee renewal” email scam in this hilarious scambaiting adventure! From confusing their “senior desk” (🙄) to exposing their ridiculous tactics with remote access software, this one’s full of laughs—and a little chaos. Trust me, you’ll want to hear how this scammer totally loses it! Have you ever received a scam email like this? What’s the worst scam you’ve encountered? Share your stories in the comments—I love reading them! 💬 Here’s the deal: scambaiting isn’t just fun, it’s a way to expose scammers, educate others, and help stop credit card fraud. Join me in my mission to trick these crooks while reporting them to the proper authorities. Together, we can make a difference—and have a blast doing it! 😂
This is a real call with a real scammer. The victim knows it’s a scam and is pretending to believe the scammer to learn more about the scam, waste the scammer’s time so he can’t be on the phone with a real victim, and get information about the scammer that can be reported to authorities.
Show Video Transcript
Automatically Generated Transcript
well hi y’all it’s Trixie i received an email from scammers claiming to be from McAfee i’ll put the email up on the screen for you i’m going to call them and pretend to be a victim let’s go please hold while I try to connect you connected to customer support of Mac Cafe how can I help you and guide you today hello yes ma’am can you hear me uh yes hello yes ma’am i can hear you please stay here ma’am please go ahead oh oh okay thank you i got this email here um I got this email here and it’s uh about a a membership renewal for $4501 okay ma’am so are you the one who made this transaction uh no i don’t know anything about this is that a club or something i belong to the flower club and I belong no no no no ma’am no no no no no you’re getting the wrong idea it is about the antivirus map mac cafe is an antivirus company which is especially which is Mac Cafe is an antivirus tool especially made for computers and for laptops so sir uh do you so ma’am do you own any computer or a laptop with you ma’am oh I don’t I don’t need any kind of uh virus membership okay ma’am i totally understand that means you want to cancel it right uh yes so ma’am in order to cancel this transaction first of all ma’am I have to connect you to our MAC Security Server so ma’am can you take your time and please be seated down in front of your computer or a laptop ma’am oh yes i’m at my computer now i was just checking my email hey ma’am uh can you tell me uh is that your Windows computer or an Apple computer that you’re using right now um it’s um it’s a Microsoft computer okay okay it’s a Microsoft computer okay uh so ma’am uh do you use any browsers in that computer browsers like Google Chrome Firefox Microsoft Edge any browsers like that uh Google okay ma’am uh okay uh can you open Google Chrome uh well it’s already open okay ma’am let me explain you okay right now you as you told me you are not the one who made this transaction and you want to cancel it right uh yes I I do i don’t I don’t remember joining anything like that no no no ma’am no no no as you as you told me you’re using a computer so like most of the computers and laptops especially comes like already comes from antivirus pre-installed in that computer so ma’am right now that you were use when you were using your computer you are also will you were also using the free trial of our antivirus tool so right now that free trial is over so it has been auto renewed it has been automatically renewed but as you told me you do not want it right you want to cancel it right well yes why would I have a free trial and then you build me $450 for it yes ma’am cuz ma’am this it was the testing period like you were using our services but right now as you told me you do not want this service so I’m going to honor your order and I’m going to cancel it okay i can do it only uh once I connect you from our server and ma’am uh can you click on the search panel of that Google Chrome right now um PSF okay then I want you to type www mhm a like an alpha a Okay w like whiskey w yes ma’am and E like an elephant a it’s like in sugar well what credit card are you building this too what how did you build me uh sorry for that ma’am uh right now this call is being recorded so I’m unfortunately I’m not allowed to voice out the personal information of our customers and this call is being recorded for monitoring purpose so I’m absolutely sorry ma’am so I cannot in like voice out the personal information ma’am i hope you understand ma’am if I do that I will lose my job ma’am oh no I don’t understand that i’m just asking you uh what you what you what you build it to you said I you refunded the money where was it build to like ma’am it will be refunded on your online banking ma’am on your checkings account or on your savings account yes but uh is that what you build it to hello yes ma’am ma’am as I told you uh I cannot voice out the personal information so right now ma’am uh can what you were typing can you repeat it again uh www a W E S U now type U u like a unicorn okay and N like a November n yes and dot like a period dot and cocom.com co m okay and ma’am and once you are connected to our server I will show you the bill the bill as well okay ma’am the charge as well okay all right okay well here I am can you repeat and okay ma’am can you tell me are you at work or are you at home ma’am right now I’m at home okay and the computer you’re using i believe it’s your personal computer right that’s right okay uh now press the enter key from your keyboard and then tell me what do you see okay well I have a little uh uh message here that says um this site allows others to control your device um okay what what does that mean like ma’am right now what have you typed in that search panel can you repeat it uh well it went away but now it says su n a w a y m no no no ma’am right now you have typed the wrong thing that’s why it’s showing you the wrong thing ma’am now can you click on the search panel again uh yes okay now I want you to type again www yes that loud click is very annoying if there’s any way you can stop that please do okay ma’am i’m I do not worry i’m working on it uh now what have you typed in your search panel www a W like in whiskey w E like an elephant b S like in sugar s U like a unicorn u and N like November n okay that’s what I first time okay no no no you did not type the double you did not type the comma now give a dot yes I did okay give a dot like a period yes and C O M com see that’s the same thing I typed in last time okay now do not touch anything i’m going to transfer this call to my senior he will guide you from here okay just be on the line oh okay hello hello yeah thank you for being on hold madam so your call has been transferred to the senior decks and my name is Anor okay the senior deck uh I’m sorry he said I was transferred to the senior deck exactly ma’am and my name is Anor a N W A R all right now I’m going to guide you father okay a N W A R the senior deck okay okay now uh once you type over there which is www do can you tell me like what do you see did you search for that awes all right now you have to hit the enter key from your typing keyboard and let me know what you see ma’am so I can guide you yes hit enter okay i I see a website here also remote desktop software that says um buy now i don’t want to buy anything no no no no no no no no come down you don’t have to buy anything what you need to do is you have to give a click on free download you see that free download over there uh yes senior deck but it says it says buy now beside it no no no no no no you don’t have to buy anything okay it’s totally free of cost for you so you have to give a click on free download give a click on free download ma’am right but what I what happened when I got this email and I talked to the other guy the junior deck I guess um he said that it was a free trial and now I got build so I don’t want to do another free trial and get build no no no you are not doing anything okay right now the thing is I’m helping you to cancel these uh charge for the Macafei subscription which has been automatically autorenewed on your device ma’am so I’m helping you so I can like help you to cancel the subscription and whatever the funds that has uh that has been charged on you right now will simply refund you the amount as well which is $449 okay well that’s fine um yes please give a clear how long have you been the senior dick uh I think it’s been like uh one year ma’am oh my okay i hear I hear ladies in the background are any of them senior dicks no no no no no they are my colleagues ma’am oh well you should some of them should be too [Music] they are my colleagues man okay well here we are i’ve got this you want me to click free download well something just something just popped up here that says um this site allows others to control your device it’s from It’s from McCaffy you have to give a click on free download ma’am free download okay yeah all right and how often you use your computer oh my um well I clicked on free download but then I’m getting a warning message and a loud and a loud noise i don’t know what to do senior deck it stopped but the message is still there it’s like free uh Austin for Windows do you see Austin for Windows uh no it says “Warning the bad show you are talking to is trying to steal your money.” Oh I’m sorry ma’am i didn’t understand that oh I don’t understand it either it says warning it says warning you will die soon you know ma’am you know you know what what you will die soon you will die soon rest in peace a He hung up well if you like this video click that little like button and leave me a comment i always enjoy your comments see you next time