Scammer’s Fake Crying Can’t Save Him From Trixie’s Trap!

Automatically Generated Transcript

Well, hi y’all. It’s Trixie. I pretend to be a victim with scammers to learn more about the scams and so they will spend time with me instead of real victims. I’ve got two greedy little scammers here impersonating PayPal. We don’t often get to see scammers in India go far off script and improvise. These scammers try everything in their power to steal my money. They are especially dangerous because if they get a potential victim on the phone, they don’t give up. This is a long one. Please comment along the way to let me know your thoughts. Let’s go. Thank you for calling support care. How may I help you? Oh, hello. Is this is this uh the PayPal? Uh yes, madam. This is PayPal and you’re talking to Mad Jones. How can I help you? Uh well, uh you said Mad Jones. Mhm. Sorry. Uh yes. I got this email uh for uh something with a coin base for $499.99. Mhm. Now, I don’t know if it was me. What? Uh madam, could you confirm me the invoice number so that I can check it for you? invoice number. Hold on, let me look. Oh my lord, that big long thing. Mhm. All right. Do you have something to write it down? I don’t want to have to repeat it a bunch of times. Uh, madam, just confirm me the invoice number. Okay. Okay. It must be It must be on the mail, madam. It is. It is. I see it. It’s B U W Z1H9 B L05- 3 R N P Z U A1 N O C I P QF. Okay. Okay, madam. Uh, just hold the line. Let me set it on my system and I will get back to you in a moment. Okay. Okay. Okay. Just be online. Thank you, Matt. Max. Uh yes, thank you for holding the line madam. So madam as I can see on my system that your PayPal account has been used to purchase bitcoins from Coinbase and that is the reason madam that you have been charged and you have received this mail from the billing team. Okay. Oh is this is this still mad max. Mhm. Uh madam I can see that already been charged. Okay, go ahead. I’m sorry. So madam I can see that this charge uh this bill will have been already charged and it can be deducted any time from your checking account. Okay. So what do you want me to do madam? Like uh how can I help you with this? Could you tell me? Well, this is this is Furiosa, a Mad Max saga, isn’t it? My goodness. Um, what what can you do? Uh, so madam, do you want to cancel this transaction or what you need to do? Just tell me. Well, who did it? Somebody on Fury Road. Okay. Clear. So, you didn’t made this transaction, madam? No, I’ve been beyond the thunderdome. Okay. And uh uh could you tell me, madam, like uh do you remember when was the last time you have logged into your PayPal account? Oh gosh, it was it was probably back before uh back before the Road Warrior. Um uh I don’t it’s been it’s been a maybe a year. I don’t know. Oh my goodness. But madam, I can see on my system that yesterday your PayPal account has been logged in from a suspicious location which locates you in Texas. So by any chance are you from Texas? No, I’m from Fury Road. Okay. And have you been to Texas ever? Uh, no. No. Okay. And tell me one more thing madam like uh do you know uh in your known person or any unknown like uh any of your family member or any of your friend who lives in Texas? Do you know anyone? Well, I know somebody named um George Miller. He lives over there in Texas. Um he’s a director and um Okay. I don’t really know anybody else that lives in Texas. Okay. And uh tell me one thing, madam. Like you told me that Miller lives in Texas, right? So, have you ever shared your any kinds of personal information or any of your banking details with him? Um, I don’t think so. I don’t think so. Okay. So, madam. Okay. So, madam. Uh it clearly uh indicates that apart from you somebody have the access to your personal information and your banking details and they are doing this fraudulent transactions under your name. So in future madam you might be the victim of a cyber crime. So you need to secure all your personal information and your banking details and also you need to delete this PayPal account as it’s been compromised by some hackers. Okay. Oh Lord, did you say the victim of a cyber crime? Yes, madam. Because madam I can see on my system that there Yes, madam. I can see on my system that there are three different location from where your PayPal account got operated. One is the Texas and the second one is the Florida and the third one is from Ohio. So do you know anyone who lives in these three places apart from Miller? Well I used to go to this doctor Dr. Dementis and uh he moved to the Ohio uh some time back. Okay. Okay. He fell in love with this young girl like brother that worked in his office and um Mhm. Yeah. And uh her name was Charlies. So that throne and they they ran off to they ran off to to Ohio. Now let me explain you madam. Okay. Now let me explain you madam. So that means uh Miller and this guy both uh you indicate their second that means madam in these two uh like uh I think someone have the access within these two guys did you understood or else it could be someone else also it could be any online hackers so what I’m going to do madam I’m going to get their IP addresses okay and first of all you do one thing madam you Don’t you worry about that. You are not going to uh lose your money. First of all, let me uh give you uh assurance for that. And you do one thing madam. While I’m uh going to get their IP address, do one thing madam. You just cancel this transaction from your site. And how you can do it madam? Let me explain you. Okay. So in order to cancel the transaction, madam first MadMax, how did you get the name Mad Max? MadMax. Who is MadMax? Madam, I thought you said that’s what your name was. No, no. My name is Mac Jones. M A C Mac Jones and I’m from the fraud prevention team of PayPal. Okay. Oh, are you related to Big Mac? Yes. Do they ever call you Big Mac? Do they ever call you big mac? Big Mac? No. Yeah. Okay. So, should I continue madam? Yeah. Okay. So, madam, as I was telling you that uh to cancel this transaction, what you need to do is madam, first you need to fill up a cancellation form, okay? And then and there we will be able to share you those app IP addresses from where your PayPal account got operated. Did you understood? So madam to get the cancellation form I do believe you’re nearby to your computer at the moment. Um, yes. But I’ll tell you, I don’t know how much longer I can do this because all of a sudden I got a craving for two all beef patty, special sauce, lettuce, cheese, pickles, onions, on a s bun. You know what I’m saying? No, madam. Could you please repeat it? I said, “I don’t know how much longer I’m going to be able to talk because all of a sudden I have a craving for two all beef patty, special sauce, lettuce, cheese, pickles, and you know, SBC bun.” Okay, I understood madam. So, let me tell you, it will not take too much time madam. Okay, once this uh cancellation will be done, then uh I will do one thing. Then I will give you a call back with my banking officer. Okay. So right now you need to fill up the cancellation form because madam as you told me that you have been charged. So the money might deducted from your account any time. Okay. So first we need to secure the funds and yes first we need to secure the funds and after that madam I will give you a call back with my accounts paid. Okay. So do one thing. I do believe you’re nearby to your computer at the moment madam. Yeah, you’re going to call me back. Um, no, no, no, madam. I’m going to uh help you for the cancellation now only. Okay. So, do one thing. Uh, just tell me like uh which computer are you using? Like it’s an Windows computer or a MacBook? Madam, Windows. Windows. Okay. And I do believe that you are using the Microsoft Edge browser on your computer. Uh, no. I use the Google Chrome one. Chrome. Okay. Do one thing. Open the Google Chrome. Madam. Um yeah, I have it open. I was just checking my email. Okay. Okay. Okay. So now, madam, uh before we go ahead, let me ask you a few uh basic questions like uh uh have you seen in which account did you got charged? Like I can see it’s your checking account, but in which account? Like in which bank? Madam, could you tell me the bank name? How do I How do I tell that? Mhm. You don’t know the bank name, madam? Well, it doesn’t say it on the receipt. Can you tell me? Mhm. Mhm. No, madam. I can see only here the payment method is from the PayPal. Okay. So I don’t know in which bank uh did you got charged? So could you tell me what’s your bank name? Can’t you tell? So that if any money got Uh-huh. You can’t tell my bank name. Sorry. What are you sorry for? I told you that I Okay, let me explain you. Madam, actually I I cannot see your bank name over here. I can only see the payment method and the payment method is PayPal. Okay. So that’s the reason I’m asking you that how which bank are you banking with so that if any money got deducted from your bank they can provide you the refund back. Did you understood madam? That’s you which bank are you banking with? I did understood. Yes. Okay. So just tell me with which bank are you banking with? Oh, Bank of America. Okay. Bank of America. Okay. And uh how many uh checking accounts do you have under your name, madam? One. One. Okay. Okay. Now do one thing. Madam, I do believe you have opened the Google Chrome. Yes. Okay. Now madam at the top do you see there is a long search line where you can type or search anything on the very top uh a search line. Yes, I know how to search. Okay. Okay. So uh you do one thing. You type on the search panel letter P like Peter. P like Peter. Okay. Then C like Charlie. Then H like Harry. H like Harry. Okay. Then E like English. E like what? E like English. Oh, okay. Then L like Larry. Okay. Then T like Peter. Then T like Peter. Mhm. Then number one. Then number one. Then number seven. Number seven. Then again number one. And number one. Then uh give a dot. Put a period. Okay. Then O like Ohio. Om. Then R like Roger. R like Roger. Okay. Then G. Then G like Georgia. G like Georgia. Okay. Now, now press the enter button from your keyboard and do let me know what can you see on your screen. Madam, it says I need to enter some code. Okay, it is asking you for the code, right? Okay, madam. So, just give me some time. I’m going to provide I’m going to provide you the code, madam. Just give me some time. Okay. Okay. Just be on the line. Mhm. Okay. I’ve got your code. So, your code is letter I like Indiana. Okay. Then letter C like Charlie. Then number zero. Then number two. Then number four. Then number seven. Then number eight. Okay. Now madam, could you confirm me? What have you typed over there? Could you confirm me? What have you typed over there? Uh I see 02478. Okay. Now hit that arrow. Madam click on arrow. Okay. Oh, I did it. Hello. I got a warning on my computer. Hello. Uh-huh. Yes, madam. Do you can you hear me? Yes. I don’t know if I did it right or not. Okay. What can you see on your screen? Just tell me. Well, I got a warning message and it says warning. Mhm. The Uh-huh. bad show you are talking to is trying to steal your money. Okay. Okay. I don’t know what’s happening. Now you can do one thing madam. You can simply h Okay. Now you can do one thing. You can simply hang up the call. Okay. Why? Mhm. Your money is secure, madam. All right. Are you a scammer with your working computer? Are you a scammer? Yes, madam. I’m a scammer. Yes, ma’am. Hammer, why are you trying to scam me? Cuz madam, we need to feed our family, you know. Well, no. I don’t really know. I don’t. Is this not true? Yes, madam. It’s true. And is it your working computer or your personal computer, madam? It’s It’s my personal computer. I don’t I’m retired. I don’t I don’t work. Okay, I understood. And what does it says, madam? When you put that code over there, what does it says? It says it says warning the Uhhuh. bad show you are talking to is trying to steal your money. Okay. Okay. That means madam what those hackers have done you can see by your own eyes. Okay. They already have got the access to your computer. Did you understood? No. Now do want understood at all. Okay. Okay. Okay. Just give me some time. Okay. Madam, are you a scammer? Just be on the line. You said you’re trying to feed your family. How can I be the scam? Madam, I was just joking. How can I be the scammer? Madam, you called me and asked me for the help and you’re telling me that I’m the scammer. Is it really? Madam, you have received an official mail from the PayPal and you called me and you’re saying that I am a scammer. How could you say that, madam? Well, I don’t know. It just it just um it just seems like you don’t need to worry about that, madam. Uhhuh. No, no, no. You just don’t need to worry about that. I’ll just I’ll be helping with your cancellation. Just give me some time. Let me save it. I don’t I don’t understand. I don’t understand this at all. Uh-huh. You don’t need to worry about that madam. I will make you understand each and everything. Okay. So, let me explain you first madam. What those hackers have done madam? They already have the access to your personal computer also. Okay. And those hackers have came through your internet connection. The internet which you are using on your computer, they have come to your internet. And what they have done madam they have blocked all the antiviruses and they have blocked all the authorities from your computer so that no one can help you for to get your money back and to secure your bank account. Did you understood? That is the reason madam when you put that official site on that uh Google Chrome it says warning and this is our official site for the cancellation matter. TC helpp171.org and when you put that TC help it’s it clearly shows that those hackers are still in your computer. Okay. So you don’t need to worry about anything. Madam just tell me like uh how much did you got charged madam? Uh $499 is what it says. Okay. Okay. $499, right? Okay. Okay. And uh tell me one thing madam like uh do you have $499 in your account or not? If it is not then your money is safe at the moment madam because they they have charged $499. Uhhuh. Um yes I have. Do you have below below 400? Okay. Okay. Okay. Not an issue. And do you know the username of the bank madam? The user ID. Uh yes. Okay. Confirm me the user ID, madam. The user ID of my bank. Uh-huh. Yes, madam. I don’t know if I should share that. Do you think I should? Sorry. I don’t know if it’s safe to share that. Is it safe to share that? Madam, madam, it is a recorded line. So, you don’t need to worry about anything. Madam, your money will be saved soon. Okay? And very soon you will receive a mail from the PayPal again if the cancellation works out or not. Okay? So, each and everything the thing will be transparent to you. Okay? You will get to know each and everything matters. They just confirm me the user ID so that I can put it for the cancellation. Um um the user ID for my bank is um well it’s it’s u my email address. Can you confirm me? Well, it’s the same one used for PayPal, so you can get it out of the file. Okay. Okay. But you need to confirm me once again, madam. I’m a little bit nervous about this. Confirm me. M I understood madam. I understood because what those hackers have showed you on the computer, you must be trusting on that. But madam, beside that, you need to think about your money and you need to think about your personal informations also because that’s also being compromised. So it’s upon you madam that you’re going to press on those hackers who are playing with your money or you you are going to press on the guys whom you called for the help right if you don’t wanted to cancel this transaction m I don’t have any problem we have a lots of customers to deal with in a day so it’s upon you do you want to go for cancellation or not madam because I already explained you each and everything and I have already explained you that from relocation your account got corrected. Yes. And now madam you’re saying that you don’t trust me. So I think madam I help you that was not worth it for me. Ah because in order to cancel this madam you need to confirm each and everything that you are verified to us or not. Did you understood? Yes I did understood. Mhm. Okay. Just confirm me the user ID. Madam, I’m on I’m almost there. Almost where? I’m almost there for the cancellation, madam. That’s why I’m asking you. Um, okay. Well, my user my username. Oh, no. It’s not my email address. It’s um it’s my name. Mhm. Okay. Uh spell me spell it for me. It’s my name and then it’s followed by the year I was born. Okay. Just confirm me that, madam. Confirm me the name and spell it for me. Okay. Um, let’s B A R. What are you going to do with that information? Madam, I’m going to put it for the cancellation. I’m going to forward this information to my accounts department and to our banking officer. They will take care of it, madam. And if it is possible then they should they might call you that yes we are done for the cancellation and after that madam you will receive uh official mail from the PayPal that yes madam your PayPal account has been cancelled and this transaction is also got cancelled. So you don’t need to think that much madam if you are going to proceed further then just help me with the username of your bank and otherwise madam you can simply hang up the call okay because we have a lot of customers to deal with in a day I don’t need to think that much you said yeah madam you don’t need to pay anything we will just simply Um okay. Well, uh uh what do you need me to do? Just uh confirm me your user ID of Bank of America. Oh, it’s um B A R B A R A S A N U M U M U M U M U Mhm. D E R Smh F like father. No. S like Sam and then one S like Sam. Okay. Yeah. And then one 9 4 1 Mhm. Okay. So it’s B A R B A R A S A N D E R S 1 941. Right. That’s right. Okay. And madam, I can see that there is an attempt to change your password. So, could you confirm your current password, madam? Could you confirm your current password? Yes, ma’am. To change your password. Maybe I need to call the bank. Uh-huh. But at first, madam, you need to cancel this transaction, right? And after that, you can log into your bank or you can call your bank, whatever you want to do. Madam, I think I don’t think I should give PayPal the log to my bank. Uhhuh. Sorry. Come again. I don’t think I should give PayPal the log to my bank. Mhm. No, no, madam. No one is logging into your bank madam. And as it is a recorded line, so no one can steal your any personal information. Madam, we are just checking this informations for the verification that yes, there is really an checking account of Bank of America under your name and from that account you may might lose your money. So that’s the reason I’m asking you. I think I have explained you much regarding this. Yes, you have. You did a good job explaining it, but I’m just a little scared to give PayPal the login to my bank account. I’m sure you can understand that. No one I know, madam, but you need to secure your funds first, right? And if you want to talk to your bank after putting this on cancellation, I can do that madam. Okay, we can talk to your bank also. Or if you will say then I will do one thing. I will send an email to your bank with our official mail from the PayPal. Okay. Well, um could you connect me to the lady at the bank? Mhm. We will do that madam but first you need to verify yourself. That’s the reason I’m asking you the information. Yes. Can can you connect me to the lady at the bank so that I can verify with her? Yes madam. We will do that first. Just verify with your password or if you want to change your password madam you can do that also. Well my password is very secret. Don’t tell anybody. Uhhuh. Tell me the password, madam. It’s the word password and then the pound sign and then one two three. Just wait, madam. So the P is the capital one or in small case. Yes, the P is capital. Okay. Password and after that uh the pound sign and then one, two, three. I came up with that on my own. I thought it was pretty clever. Don’t you think so? Yes, madam. Mhm. Is he on the line? Mhm. No, madam. It says the password was not verified. Well, what are you trying to do with it? Mhm. It says the password is not verified. Well, you said someone changed it. Mhm. Mhm. No madam, I said that there is an attempt to change your password. Did you understood? I did understood. You said somebody changed my password. Mhm. Yes. So I think now I got it. Madam, I think you don’t want to proceed further. Not a big deal, madam. I’m simply going to hang up the call from my side and you can do whatever you want to do, madam. Yes. I don’t know what you mean. Okay. So, have a nice day to you. I don’t know what you mean. Mhm. Are you trying to log into my bank account? I’m not going to. Did you saw that, madam, that I’m trying to log into your bank account? Did you got any code or did you got any security alert? Yes, I did. Uh-huh. From where did you got the security alert message? You’re a little liar, aren’t you? Okay. Then why the [ __ ] are you talking to me from the last 40 minutes? If you know I’m the liar, then why are you calling me then and asking for the money? You are begging for begging for the money, right? I’m not thanking for anything. Why are you a liar? For49. Why are you a liar? If you think I’m a liar, madam, you will if you think that I am really a liar, then you will get to see that how much you are going to pay. Okay? And now I’m going to uh report it to my department also that no one is going to help you with this matter. Okay? because I know you’re playing around with me and you have gave me a wrong ID user ID and the password was absolutely wrong. So if you think that you’re smart and I know you are making making this fraudulent transactions so what I’m going to do is madam I’m simply going to file a case against you and I will appoint an investigation under your name. So the FCC will definitely look into this matter. Okay. So yes, I can’t file a case against patience, madam. Okay. Yes, I did give you I did give you get to know I did give you a fake password cuz I wanted to see what you’re doing with it. Uhhuh. But madam, I already told you that no one is going to take your any information and you are now playing with me. First you just called me and asked me for the help and when I was help helping you then what you did you were playing with me. You provide me the wrong password right and you were the one who called me for the help and who was saying that I have been charged $499. This is how you do madam. I think you have I left off I left off I left off one thing in that password to test you. Uh-huh. And that’s what you did. You tried to steal from me. No, madam. I didn’t try to steal for you. From you, madam. I did try to steal from trying to steal anything from you. No, madam. No. Don’t lie. Don’t lie. You little liar. No one. Why would you lie to you, madam? Did you understood? You are lying to me. Uh-huh. Good to see madam. Okay. You will get you will get to see madam. You don’t need to think to see work. Now you will talk to you will get to see everything. Madam you have you are the one who made this fraudulent transaction and now you are acting as an innocent that no I didn’t make this transaction. While you received that mail you got to know that someone is going for the investigation. Now you are acting as an innocent person. Right. Very soon you will get to know madam when the FTC guy will come to your house for the investigation then you will get to know okay that what actually you were doing. Okay. Nobody’s coming to where are they coming to my house. They will for sure come to your house madam because you are making this kind of fraudulent transactions and trying to get the refund money. You’re trying to scam people, right? And do what? You’re trying to scam people. You did what you did, madam. Okay. So, have a nice day to you. Thank you so much. I’m not trying to scam. I’m not a scammer. You’re a scammer. I don’t believe you for a minute. Okay. Your family should be ashamed of you. Okay. You Okay. And you also should be ashamed for what you’re doing. scamming. You’re scam. You’re scamming PayPal. You’re scamming PayPal. You should be ashamed. You should be ashamed. You should be ashamed. You little scammer. Going. Okay. It could have ended right here. He was certainly agitated enough to not take my call again. But I decided to call back. And this time I get a different scammer. A greedy one ready to steal from his brother scammer. Let’s go. Hello. Hello. Thanks for getting connected with me. How can I help you? Yes. I just got off the phone with a gentleman named Max. Uh, could I talk to him again, please? Just hold on for a moment, ma’am. Let me go over here and let me give you a check that is heavy or not. Okay. Okay. Thank you for being on hold. Can you hear me? Yes. Yes, ma’am. Right now, he is busy with a different customer. Uh, if you want, I can also help you out. Well, that’s fine. Okay, ma’am. That’s fine. All right. Okay. Now you just No, it didn’t. No, I want to talk to him. I want to talk to him. Just hold on for a moment, ma’am. Let me transfer the call to Mhm. And can you just let me know his full name? What is his full name? Um, Mac. Uh, I I can’t remember. Mac Stevens. Correct. That might be it. Okay. Just Just hold on for a moment. I will transfer the call to his desk. Okay. Mhm. Thanks for being on hold. This is Mac once again to you. How can I help you? Mac, why did you hang up on me? I didn’t hung up on you. The line got disconnected and I got a call from one of my different customer. I don’t believe you. I think you hung up on me. You’re not the same person. Absolutely not. My intention, ma’am. I’m I’m only Mac, ma’am. I’m Mac Stevens. Don’t you remember? You called me up and you told me that you were having a charge for $1,199. Correct? Yes. Now, ma’am, you remember? Now, you remember? Yes. But you’re not you’re not the same person. I believe that. Mom, this is only this is only Mac. I have just changed my headphones. This is only Mac. Well, then what were what did you say right before you hung up on me? Ma’am, right now are you in front of your computer? Right now, are you in front of your computer? What did you say right before you hung up on me? I didn’t say nothing. I Oh, I told you uh for the security word. You were telling me for the security code. Hello. Hello. Yes, ma’am. What are you telling me? Can you just go again? Uh, you’re not the same person. I want to talk to the same one. Oh my goodness. I I I I think that I was uh on the way to provide you with the cancellation form. You remember this is PayPal, ma’am. This is PayPal and you can tell me the problems whatever you are facing. No because because um he was a scammer the one I talked to. No ma’am listen the one I the one you talked to Mac you you you thought him as a scammer. He told me he was he admitted it. Ma’am, right now I believe he has called us up on the PayPal number and I am the only Max Stevens who is present in the office. Okay. There is no other colleague or there is no other official named as Mac. I think you are doing some mistake in the name. But if you have received anything from PayPal, I can help you out with that, ma’am. Yes, I did. I got this email and then he tried to send me to a website and I got an error message. You have got an error message, right? Okay, no worries. I will provide you with the new website. Did he provide it with the website name as rntel.comstop? Uh pc help171.org. Okay. No worries with that. No worries with that. You just do one thing, ma’am. Are you using a Windows computer or it’s a Mac computer that you using? Oh, I’m using a Windows computer. Okay ma’am. Now you listen to me that what you need to do right now. You look on your keyboard at the very bottom. You look on your keyboard. Do you see there is a four uh there is a control key like a CTL key. Um yes. Okay. And just on the right hand side of the CPRL key, I believe you see the four flag Windows key. Correct. Um, correct. Yes. Now you do one thing. You press the control key, the Windows key and the letter Q. Q as in queen. Control, Windows, and Q. You need to press all three of them at the same time. Okay. Yes. Just press all three of them. I don’t know why we’re having to go through this. I gave the I gave the other Mac my bank account username and password. Now I want to talk to him. You you provided the ID and the password of your bank to him. Yes. Why did you why why did you done that? He said he needed it. And if anybody will ask you for your banking ID and password, will you give it to them? He said there were hackers. Somebody tried to change my login. Okay, now I understood it. Ma’am, I’m really sorry to tell you, but it was not Mac from PayPal who was talking to you. My name is Matt and I believe you are having a word with some of the fraudulent peoples who are who are present on your computer and who is trying to reach you and steal your money. I’m very sorry to say that. You press control windows Q. You press control windows and Q. Yes, but I want to talk to them. I called this phone number and I talked to him. I want to talk to him again. Ma’am, I I believe that it might be some sort of problem that you are you are facing. Ma’am, there is some misunderstanding that is happening. This is PayPal ma’am and PayPal never asked you for your ID and your password. Never. Well, he did. And And how much balance you are having on your bank? You remember the last available balance? Um there’s about $8,000 in there. $8,000. Yeah. Okay. No worries with that. First of all, you just do one thing. You press the control, the windows, and the Q once again. See all of them together. I feel like I feel like you’re not listening to me. I want to talk to him. Ma’am, I have told you that there is only me in this name in the PayPal department. Well, then find out who took my bank account information and let me talk to them. I will I will I will provide you with all of the refund. Ma’am, if you face any loss or if you lose any money, I will provide you with the refund. But please follow up my instructions if you want to save your bank account. Otherwise at at till now they will they will rip you off. They will what? They will steal all of your money if you do not follow up my instructions right now. Well, why would he steal my money? Is he a thief? Because sir you have because you have already provided with the ID and the password. You have already provided them with the ID and the password. Well, that doesn’t seem right. Okay. Absolutely, ma’am. It doesn’t feel right. I can tell you one thing, man. Will you listen to me? Mhm. Do you just just a moment? Just give me a moment. Can you hear me right now? Yes. Okay, ma’am. Now first of all uh you listen to me very carefully that’s what I am trying to tell you okay right now you are facing a very serious problem regarding all of your computer and all of the banking details. Okay. Because ma’am, you you you you you need to understand right now that you have provided your banking ID and the password to a person whom you don’t know. You have provided the ID and the password to him and he can right now log in and he can simply take all of the funds out of your account. I think you are getting my words right. Well, I would get a notification on my phone if if he needed to log in. Yes, ma’am. You will get a verification. But right now, they have already got the access of your cell phone as well. So, they can simply copy the code. I believe that your bank might send you with a cancellation code or a login code, right? With a verification code. Mhm. And they can easily copy it ma’am. So please try to understand you are getting scammed. I am and if you want I can Yes you are getting scammed ma’am and right now if you want I can provide you with the best and the easiest solution right now. Well, why would why would the people at PayPal scam me? Ma’am, they are not the people of PayPal. You have called them up. I believe uh right now they have seted the number in such a way that whenever you dial PayPal, they get our calls. Like people who are trying to call up PayPal, they directly divert the number to their end. That is why this type of scams are happening ma’am. And if my intention was scamming you then I would have also told you to share your banking ID and the password. But you for your banking ID and the password. Well, I don’t know what to do. Ma’am answer what I can I can tell you ma’am I can provide you with the easiest way how far is your bank now the first thing that you need to keep on your mind is how you can keep your funds protected okay just make sure of that thing that you need to protect your funds correct that is present on your account correct yeah Yeah. Yeah. How far is your bank? How far is your bank from your place? Um about 20 minutes away. 20 minutes away. Uh and you told me that you have you’re about $8,000 cash, right? Right. Okay. Now you listen to me very carefully that what you need to do right now. Okay? You need to withdraw all of your funds that is present on your account. You need to withdraw them in cash. Can you do that? Um uh well I don’t know. Uh, I don’t know what you don’t know. You tell me. I will make you understand. What you don’t know? Oh, I don’t know if I can if I can withdraw cash or not. I don’t know if the bank will let me withdraw that much cash. Okay. Yeah. Do you know what was the exact amount that you have? like the exact one. Um, the exact amount in my bank account. I guess I could log into my online banking and see. Yes. When you log in, you log in. You log in. How many accounts do you have? How many accounts do you have? I have a checking and a savings. Okay, you log in and you check that in total how much you are having on your account. Okay, hold on. Did you check it? I’m logging in now. Okay. Okay. Take your time. Take your time. In my checking, there’s $8,246.25. And in my savings, in my savings, there’s $12,8.32. Okay. Can you First of all, you do one thing. You transfer all of the money in your checking account. You transfer all of the money in your checking account. Okay, hold on. And then what what good does that do? Once you make all of the money in a single place, then it will be easier for you to withdraw it. Okay. Oh, okay. 8. Well, I have to leave at least $10 in my savings, so I’ll just I’ll just transfer. Yes, you leave. Okay. You leave at least $10 in your save at least $10. Okay. All right. I did that. Okay. You’ve done that, right? Mhm. Now, in total, how much funds you are having on your checking account right now? Um, uh, $20,244 57. 20,24457, right? Mhm. So, first, so first, ma’am, uh, I don’t think that your bank will let you withdraw the whole fund in a single time. Okay. And if you tell them that you have provided your ID and your password to somebody and some kind of fraud can happen, they can simply flag your account or they can block your account or they can also charge you fine for providing this kind of information to an unknown person. Okay? So just do not tell your bank about this type of things or do not tell them that you are securing your funds. Okay? First of all, we will try to secure 50 First, we will try to secure 50% of the total amount. Okay, that makes it $10,000. Correct. Uh yes, that’s that’s close. That’s close. That’s close to $10,000. Or you can do one thing. You can withdraw $11,000. Okay, just make sure of one thing that you have a checkbook for yourself. Do you have a checkbook? Yes. Okay. You can write a check in your name for that $11,000 and you can simply deposit it to the bank and you will get the cash. Can you do that? Uh well I don’t want to I don’t want to get all the kinds of cash. What am I going to do with the cash? You you no need to keep Yes. Now I will tell you that what you will do with those cash. Okay. I am not telling you to keep all of the cash with yourself because it is not safe to keep that amount of cash with yourself. Correct. It is not safe. Correct. No, I don’t think it is. So, okay. So, that is the reason I have provided condition. Okay. I am creating I will provide a federal ATM. Have you ever heard about federal ATM? Uh, no. What is that? A federal ATM? It is a government ATM that is present in the United States and all over the states in the US. And this type of ATMs is made so that people can deposit their funds whenever they want in a federal account. Whenever they are facing any kind of scams or whenever any customer or any person faces any problems from hacking in which case their money is not safe in their account they can simply withdraw them and they can put it in the ATM. It will be allotted under your name. Okay. It will be deposited under your name on that ATM. It is a kind of bank only but it is a federal bank. Okay. It will be deposited over there and and once all of these fraudulent problems are over, they will directly put all of the accounts on your bank account once again. Okay. Mhm. Okay. So, I think that this option I think that this option will be much more safer. Correct. That does sound pretty good. Okay. So, ma’am, how long will it take you to reach your bank? How long will it take you to reach your bank? Well, can I just do it online? No ma’am, you can’t do it online, ma’am. You have seen that you have provided your account information to them and it is it is not safe to do online as because they can see it. Well, why can’t I just do it online? Why can’t I just do it online? Online. Where? Where you will transfer it? Ma’am, you need to get the cash. How you will get the cash online? I don’t know. You said something about a a federal thing. Can I just transfer it to the federal thing uh online? Yes. But no, the the deposit on the federal thing cannot be done online. It is needed to be done physically in order to remove all of the scams. And not only physically, you need to scan your driver license that you are the legitimate customer under whose credentials the fund is going to be deposited. Okay. So, you need to do that type of verifications as well. So now without wasting any time, how do I how do I get the information? How do I get the information from the federal for the federal bank? They will they will send you to the I will I will guide you that where you can get I will guide you ma’am. I will guide you that where you can get the federal ATMs. I will guide you. Okay. Okay ma’am. Oh this is all very scary. I know ma’am. I know it is scary ma’am. And you know ma’am one thing whenever you told me that you have shared your banking ID and the password at that point of time only I understood that something fishy is happening with you. Okay. So this is the easiest way I have suggested. uh my grandmom or my I’m I’m talking something informal. Please uh apologize for that. But ma’am, a few months earlier, my grandma, she’s 89 years old. She also faced the same kind of problem. Okay. She was having 55,000 in her bank account. Okay. And some fraudulent people got into her account. She was very uh like kind-hearted, you know. She was very easy like she provided all of her informations over a phone call to some Nigerian hackers and they simply tried to sto they already they already taken out $15,000 from that $55,000 and then she g me a call and she was literally crying that Robert please help me out how how I how I can see the rest of the funds. Then I provided her the same way and she secured a rest of the 40,000s. And in the same way, ma’am, you sound just like my grandma. That is why I’m trying to help you in such a way. I know I’m taking it personally, ma’am, that I should not. But right now, I do not have any other ways. I cannot see anybody of my grandma’s age getting ripped off by some hackers or scammers. I can see that standing. Oh my goodness. Uh well, let me go get ready real quick so I can get to the bank. Okay, ma’am. Take your Okay. Take your time and keep me on the call. Okay. Okay. Hold on. Okay. Okay. Okay. I hung up on him. I’ll wait a few minutes and call back. Thank you for calling support. How may I help you? Uh hello. Uh yes, madam. Could I speak to Mac, please? Hello. Yes. Uh yes, madam. Tell me. Uh this is Barbara Sanders. Can I speak to Mac? Yes, madam. This is Mac Jones. Tell me. Okay. I’ve got the original scammer and he’s hesitant to talk to me. I’ll have to clue him in. Are you the one I was just talking to? Yes. Are you the one that hung up on me or the other one I talked to? No. No, I’m the one. Tell me, madam, what happened? Well, I called back to talk to you and another Mac uh said he had to help me. Mhm. I needed to go to my bank and get cash. Sorry, I I went to the bank and I got the ca and I went to the bank to get cash. Okay. So, he said you were you were a hacker and you were going to log into my bank account. Okay. So, did you got the cash? I’m in the bank now. Okay. But somebody keeps calling me from a from an unknown number and I don’t know who it is and when I try to call back I can’t call back. Okay. Did you go out to cash matter? I don’t think I should talk to you. All right. I hung up on him. Now the other scammer is calling me. Hello. Hello. Hello. Yes, ma’am. This is Robert from PayPal. Can you hear me? Yes. Right now, where are you? Did you greet the bank? Yes. But why can’t I call you back and say I can’t call this number back? I keep trying. I hung up on him. He’s calling from a blocked caller ID and I really want him to reveal his number. There’s a distinct difference in the call quality. So, I assume that since it’s after 5:00 p.m. on Friday, he’s calling from his own phone, putting in a little overtime. I feel very special. Oh, and I guess he’s Robert now. Let’s go. Hello. Hello. Hello. Ma’am, can you hear me? Hello. Yes, ma’am. Can you hear me? This is Robert from PayPal. Yes. I’ve been trying to call you back. Every time I try to call you back, I can barely hear you. No worries, ma’am. No worries right now. Can you hear me? Uh, yes. Did you got the cash? Yes, you have got the cash. Very good. And how much you have got? They could only give me $10,000. $10,000? Yes. Perfect. Perfect. Ma’am, you have at least managed to secure at least 50% of your total fund right now. Right now you have the money with you. Correct? Yes. Okay. But you remember that right now 50% work is still left because you need to secure it this money in the federal ATM. You remember? Yes. I brought it home and I put it under my bed. Do not put it under your bid. If your bank comes to know that you are keeping this much of amount cash with you, they can charge you taxes. So, it is better to deposit in the federal ATMs and I will help you out in doing that. Okay. Well, uh I think I’ll just keep the cash. Ma’am, you have you have listened to my advice for so long. You have got the cash that is very why why would you why would you call do I not see a phone number ma’am? Uh this is my direct desk number. This is my direct desk number. Uh I was trying to call you up from this number because it doesn’t show any number. You were sorry. It doesn’t show any number. Why can’t I call you back? It it doesn’t shows any number. No. Okay. Then you do one thing, ma’am. You be handy with a piece of paper. You be handy with a piece of paper. You provide you my number. Okay. Okay. All right. Okay. Hello. Hello. Yes. Okay. Uh, now are you ready for my number? Yes. Mhm. You You got the number? You got the number? Yes. Just remember one thing. Whenever the line gets disconnected, call me up in this number. Okay. Okay. Okay. right now. We will try to secure the fund that you have withdrawn right now. Okay. Well, I can’t do it now. I’ll have to do it tomorrow. Ma’am, you can’t do it tomorrow. You need to understand right now the thing that we are dealing right now. It is a federal amount and right now the case is a federal case. I have supported you and I have guided you just like my grandma. So ma’am, please let me complete the work otherwise I can’t sleep tonight before securing your funds. Well, if the problem is I’m going out to dinner with some friends and I have to leave in about 5 minutes. Yes, ma’am. You can do one thing. You can first go to the federal ATM. You deposit the cash. You will be tension free. Then you go to the dinner. I think it isn’t a bad idea. Correct. Well, they’re going to come pick me up in just a minute. No, I don’t want to I don’t want them to have to go to the federal ATM. Ma’am, you please try to understand. If if possible, you can postpone it for just 15 minutes. Tell them, well, can I call can I can I call you back after dinner and then we can do it? I don’t want to involve my friends and my financial stuff. Okay. So, so what do you want to do right now? You tell me. Well, let’s do it tomorrow. Ma’am, tomorrow it is not possible. Please, you can understand that tomorrow is Saturday, right? Is the federal ATM closed on Saturday? Yes, ma’am. Yes. Yes. And the next day is Sunday. So I I don’t want to delay it for two days. Well, after all, it is your fault. It’s It’s 5:30 now. So, it’s closed now, too. Oh, it is not closed. It is It is It is It is open till 8:00, ma’am. It is open till 8:00. Okay. Oh, well, I’m going to have to do it on Monday then, I guess. Okay. First of all, you do one thing, ma’am. right now. Uh, are you What type of cell phone are you using? Are you using an Apple cell phone or it’s an Android cell phone? It’s a It’s an iris through consumer cellular. It’s a cellular phone. Yes. And you don’t use any smartphone? Uh, no. It’s just a regular flip phone from Consumer Cellular. It’s just a regular flip phone. Yes. From consum. Don’t you have any other cell phone apart from the flip phone? No, just this one. It’s got the big buttons and I can see it really easily. I don’t like those other ones. Okay. Okay. What difference does it make? Sorry, ma’am. I didn’t get What difference does it make what kind of phone I have? No, no, no, ma’am. Not that way. Because in the federal ATM, you need to scan your driving license. Can you do that using your cell phone? No. Listen, my friends are here. I’ve got to go. I’m sorry. I just saw them pull up. I’ll have to call you back later. Sorry, I’ll have to call you back later. Now, I really did have dinner plans and didn’t have any more time to continue with him, so this should have been the end once again. But when I got home, I saw that he had called many times. So, poor thing, he was struggling. Ben on Saturday, his day off. He called. Let’s go. Hello, Joseph. Yes, ma’am. This is Robert from PayPal. Oh, hi, Robert. Can Yes, ma’am. Uh, so how was your uh like uh I believe you remember that that we were having a vote yesterday. Yes, I was talking to Mac. Yes, ma’am. And I told you that uh right now uh the the person named as Mac, you you took your ID and the password. You remember that, correct? Yes. And I I called back I called back yesterday when I I called back and I Yes, ma’am. You called back and I told you to secure 50% of your funds. You remember that? Yes. And I did. I did. I’ve got $10,000 in cash. I put it under my bed. But But then I Yeah. But then when I when I when I couldn’t get a hold of you, I called back uh the same number and I got and Mac answered the phone. Okay. Ma’am, I told you I was that person, ma’am, who told you to withdraw the cash and the cash is still with you. Correct. Yes. But I’m saying that I talked to the I I called back again when I couldn’t get when I kept getting an unknown No, listen. Listen for a minute. Okay. you were call you were calling me and it showed an unknown number and I couldn’t call you back and so I called the I called the original phone number again and I got the first back the one that the one that took my um my bank account login. I got him on the phone. He answered the phone. Then what did he tell you? Then what did he what did he tell you? Well, I told him that I talked to you and that you said that he was a criminal and then um and then I hung up on him. Perfect ma’am. Perfect. You have done it. Great. You have done the correct job ma’am. Very good. Now you listen to me that what has happened in the last one hour. Okay. Yesterday you have withdrawn the cash from your bank, correct? Yes, I’ve got $10,000. That’s all they would let me take. Hello. Hello. Hello. Yes, ma’am. Can you hear me? Yes. But I tried to call you back. Okay. At that phone number you gave me and it doesn’t work. That you are securing your funds all by yourself without letting them know. Correct. What I said was I tried to call you back at that other phone number you gave me and it doesn’t work. Yes, ma’am. It was my fault because telephone number that I provided you it was just uh it it it it became dead today. It became dead today. That is why I need to give you a call back from a different number. Okay. Well, how did your phone get dead? Because ma’am yesterday phone with whom I was talking to you the hackers came to know like the person who was spoofing the PayPal call they are hackers. They have got into our system as well and by that way they have blocked my number from your end so that if you try to contact me you cannot be able to contact me. Okay. Oh my god. It was just done by them. These are terrible terrible people. They are terrible people ma’am and they are dangerous as well. So that is the reason I am telling you that you need to secure the rest of the funds as well. Okay. But before that you need to understand ma’am that you can’t keep all of this amount in cash. You remember yesterday I told you about federal ATMs. Um yes I remember the f but you said it was closed today. Yes it was closed today. I understand ma’am. But today I just got a confirmation that one of the ATMs they are open. Okay. One of the ATMs they are open and you can deposit the funds over there. Will you be able to do that today ma’am? I have arranged one ATM for you. Oh where is it? Uh let me get the proper location first. But ma’am, before that you need to make sure that you have a smartphone with yourself, right? No, I have a a Iris flip phone from Consumer Cellular. They It’s a great company. Yeah. Okay. Okay. Then ma’am, just hold on for a moment. I will try my level best because you know uh in order to scan your driver’s license and all of the stuff you need to get a cell phone. Okay. You need to get a cell phone. But right now as you were not having the cell phone, let me see that how I can help you. Okay. Well, what do what do you mean? I have to scan my driver’s license. Uh like ma’am in the federal ATM uh the money that you are going to deposit you are going to deposit on your SSM number and your identity correct because it is your money right? Yes. Yes. Yes. Well, can’t I just can’t I just can’t I just give you my driver’s license number and all that and you take care of it? No, ma’am. No, ma’am. I I I cannot take your driver’s license, ma’am. We are not allowed to take any customer’s personal information, ma’am. I will be kicked out of out of my job, ma’am, if I do so. Well, um, so I just need to what? Take a picture of my driver’s license. No, no, you no need to do that. You just hold on for a moment. Okay, just stay on the call and I will be right back to you. Okay, I I’m just keeping you on hold. I will just have a vote with my seniors that how I can help you in the best way. Okay, ma’am. Is there any way I can just do it online in my online banking? Oh, I can till I have cash. But what about the other 10,000? I’m worried about that too. Can I do something with that in my bank? I will I will. Ma’am, I will help you out to secure that money as well. Okay. Just follow up my instruction. Okay. Okay. Let me have a vote with my seniors first. Okay. Okay. I will be right back to you, ma’am. Just give me some time. Okay. I can take my friend with me. Hello. Thank you for being on hold, ma’am. I’m back to you. Can you hear me? Yes. Okay. Ma’am, I just had a word with my seniors and he told me that there are two options. Okay. Mhm. One option is that we will provide you some security funds. Okay. Like uh suppose uh you are having $10,000 with yourself, right? Uh yes. Okay. And ma’am uh like uh over here in order to scan your driver’s license, you need to get a cell phone. Is it possible for you to get a cell phone? Well, I can I can I can ask a friend to go with me. No, ma’am. You you can’t do that because right now you are dealing with federal ATMs and there will be all of your personal passwords and verification. You can’t take anybody with him with you because it is your banking and your security that you are dealing with. Ma’am, you need to be 10 times serious. Okay. So can you just tell me that uh okay first you just let me know that uh how far is a store from your place from where you can get a smartphone. No worries we will be the charges we will provide you $500 from our end from where you can fix all of this thing. Okay as a security money. All right. Um you’re going to send me $500. How are you going to send me $500? Uh as we have sent you the refund like uh yesterday I was telling you that we will send you with a refund. You will get a refund notification from PayPal that accept $500. Okay. You can accept it in that way. Is it is it possible for you? Are you going to send it to me now? Yes. It it can be sended to you on the mail and it can be sended directly on your account as well. It is totally up to you. Well, um can you send it to me right now? Yes, ma’am. We will send it to you right now only. But right now the accounts department has not yet opened till now. So first you can do one thing. Are you saying I have to buy the Are you saying I have to buy the phone on my own or are you saying that you’re going to pay for it? We are going to pay for it, ma’am. We are going to pay for it, ma’am. You You no need to buy it by your own, ma’am. And we are going to pay for it, but make sure once you are done with this uh federal work and depositing your money and securing your money, you will return us the phone back to our executive. Okay. Um, okay. You you are promising me, right, that you will return the phone? Yes. Yes. Thank you, ma’am. And I think I can trust you, right? Oh, yes, of course. Okay. So, ma’am, how far is a store from your place? You let me know from where you can get cell phones and all of the stuff. How far is the store? Um, not far. What store? Like a dollar the dollar store or the Walmart or what? No, no. Any any store? Any store where you can get a cheap Android phone. Any store where you can get an Android phone. And I think that it will it will come under $200 or $300. Right. I I don’t know. I’ve never bought one, but uh they sell them at uh at the Walmart. They sell phones. Okay. You can do one thing. You simply go over there and tell them that I want an Android cell phone. Okay. And then you uh after that once you got the Android cell phone, you come back home. I will help you out that how you can set up the cell phone. Okay. But I don’t have the money to pay for it yet. No, no, ma’am. Uh right now you can use up your card. Right now you can use your card. Later on you will get the coupon. Later on you will get the coupon. Right now we cannot send it right now because the accounts has not been open till now. It is early in the morning. Just now the office was open. That is that is the only reason you will get it. No worries. Well I feel like I feel like this is all the fault of PayPal for for not securing my account properly. I think you should have to pay for it. Absolutely ma’am, we will pay for it ma’am. Absolutely we will pay for it. But right now you make the payment from your end like you can like you think that you are borrowing the money. Okay. Like you think that you are right now making the payment later on you can we will provide you the payment back to you. Right now you just do the payment from your end. Is it possible? Um, I just would think that you would be responsible for it. Can Can’t you send me like a a prepaid card or something like that? Okay. I can send you with a prepaid card. Okay. But you can only redeem it after 2 hours because right now it can’t be redeemed. Okay. the o you can redeem it after 2 hours but before 2 hours you need to get the cell phone for yourself. All right. Well, I’ll wait till I get it. So, how are you going to send it to me? On your email. On your email. On your email. Okay. Mhm. Okay. Just give me a moment. Okay. Ma’am, can you just confirm me with your email ID? Um, yes. Hello. Uh, hello. Spell it to me. Just spell it to me. Um, D A I S Y R O S E. And then the at sign. G A R D E Ner.com. Okay. Uh I’m repeating the ID once again. Just uh correct me if I’m wrong. It is d a s y r o s e atgarder.com. Correct. That’s right. Yes. Okay. Daisy Rose@garder.com. Okay. Now, you’re going to receive a voucher. Now, you are going to receive a voucher from PayPal. Just hold on for a moment. Okay. Okay. Ma’am, right now, are you in front of your computer? Um, yes. I just sat down here to check my email. Okay. Okay. Okay. Is your computer Is your computer turned on right now? Yes. And I believe it is a Windows computer, right? Uh yes. Okay. First of all, you just do one thing on your computer. Do you have Google Chrome or Microsoft Edge? Any one of them? Uh, yes. I use I use uh Google Chrome. Open up the Google Chrome. Open up the Google Chrome. Okay. Okay. Did you open up the Google Chrome? Yes. Okay. Now once you have opened up the Google Chrome, you uh look at the top. At the top, do you see there is a plus icon? Um yeah. From where you can open up a new tab. Click on that. Well, I know how to check my email. Yeah. Yes, ma’am. You will check your email. But first, you do this here. They will ask you for a code. That is the reason I’m telling you to do so. Click on the plus icon. Okay. Now, just below the plus icon, do you see there is a long narrow address bar where you can type something? Mhm. Yeah. You you give a click over there and type in letter R as in Roger. Then N as in Nancy. Oh, and Okay. Then then T as in Thomas. Okay. Then H as in Henry. Okay. Then E as in Edward. All right. Then L as in Lima. Mhm. Then P as in Peter. Mhm. Then give a dot like a period. A dot. Okay. Then T as in Thomas. Mhm. O as in Oscar. Okay. T as in Paul. All right. Now, can you just read me out that what did you typed in over there? Uh, R N T H E L P. Oop. And everything is in lower case, right? That’s right. Now you press enter. You press enter. Enter. Okay. Oh my goodness. Well, this is the same thing that this is the same thing that Matt tried to get me to do. Yes. Yes. This is the same thing I’m trying to make you understand that still they are present on your computer. That is why you can see all of this error and it is not letting you to go through right. Uh are you working with Mac? Absolutely not, ma’am. Absolutely not. Ma’am, right now I am trying to show you. Go ahead. Why are you trying to get me to do the same thing? No, ma’am. I didn’t go to do you the same thing because right now I have just checked that is there any fraudulent peoples present on your computer or not. the name that you have typed in over there. You can see that it is different from the one that Mac provided you, right? Um, yes, but it’s got the same thing to enter a code. It says enter a code. Yes. And it says support server. Correct. Or it does it says enter secure code. Secure server. Enter support code. Yes. Enter support code. Okay. Now you put in the refund code over there. Just check that if there are any fraudulent peoples present on your computer or not. Just check it. I’m providing you with the code. And make sure ma’am you never ever share this code with anybody. Okay. Uh no. Well, this is the same thing he wanted me to do. What are you trying to do? No ma’am. Right now I’m trying to just verify that if there are any fraudulent peoples present on your computer or not. That’s it. Nothing else. You can see it. Just give it some time. Give us some time for what? Sorry. Give us some time for what? for generating the code. Ma’am, I have generated a secure code and the way Mac can call you up and he can ask you up for this code. You make sure you are not sharing any code. This is a code for your security so that nobody can get into your computer anymore. Okay. Okay. Yeah. Right now, do you see the right now? Do you see the place where you can type in the code? Yes, but I’m not putting a code in here. You’re not putting a code in here? No, that’s the same thing Mac tried to get me to do. And you said he is a hacker, a scammer. Mom, mom, I think I think that at the end of the day, you trust me because I saved you from Mac, right? So, I’m not going to do any harm to you and I will not let that happen to you as well. So, it is my responsibility, ma’am. You can leave it on my end and I I will look after that. You put in the code, nothing’s going to wrong happen. Okay? Because it is just the verification. Yes. Yes. But but um when um when I called back, Matt was still there. So you guys didn’t do anything to him. You’re just letting him you’re just letting him be there. And absolutely not, ma’am. If if Mac was my friend then I would have helped him to rip you off in the place I warned you that you are facing a a type of scam and you are facing a type of fraud. That is the reason I’m providing you to get with the secured code so that any connections like Mac they cannot interrupt in your computer. That is the only reason ma’am you can see it is a secured server. You see that right? Um yes that is the reason ma’am it is it I think it is not the same website that Mac told you to open up correct I don’t know it looks the same it doesn’t look the same ma’am it is green color and green color means it is a totally supported and it is a safe support well I don’t remember what color the other one was it might have been green too. I don’t know. But why do I need to do this? Absolutely not. Why do I need to do this? Absolutely not, ma’am. Because ma’am, you need to verify your computer because you are getting a voucher from the PayPal. Okay. And it is it is for your security so that you can verify it. If you not verify it, you just just send me the email with the voucher. Okay. Okay. Then you open up the email. You open up the email. My email is open. Mom, if if you have if you would have done this, then the man thing would have been much more easy. I’m just going to ask my friend to go with me and take take his phone with me and he’ll help. You did. You did you got any mail from PayPal refund corp? Uh, PayPal refund corp. Yes. You click on that and open up that file. Now, what do you see? What do you see? This doesn’t look right. Did you Did you got the invol Did you got the voucher? This doesn’t look real. This doesn’t look real. M. Did you get the card over there? Did you get the card over there? I got your email. It doesn’t look real. It looks fake. And what is the email telling you? What is the email telling you? It says you can find your gift voucher card of 500 in the attached file. No digits will be shown in the card. It will be sent to your primary checking account. Team PayPal. You can see that ma’am that the 500 voucher has been added. Oh no, this does not look real. It doesn’t look real. No ma’am, it is not the regular voucher that we send to people because I told you that the accounts team has not yet got activated. That is why you will get it after some time. You will get the full and final settlement. Okay. Well, I’m not I’m not buying a new cell phone with my own money. So, it will I’ll just have to get my friend to go with me. He’ll go. I don’t want a new cell phone. I like the one I have. Ma’am, I know that you like the one you have, but it is for your security. Don’t you want to deposit the funds in the federal ATM? Yes. I’ll take my friend with me. He’ll take his phone and he’ll help me do it. And it will not be possible in his phone because it is your identity and you used to use your own cell phone, ma’am. Well, if it’s good on a cell, if it’s good on a cell phone I buy at Walmart, then it’s good on another cell phone. That doesn’t make any sense. If I can just go to Walmart and buy a cell phone, anybody go to Walmart and buy a cell phone. So using my friend’s phone is that doesn’t make sense. I can use my friend’s cell phone if I can use a cell phone from Walmart. Ma’am, if you’re using a cell phone from the Walmart, that is a new cell phone. And you are going to register it in your name. But the cell phone of your friend, it is already already registered under his name. So if you scan your driver’s license with your friend’s cell phone, it is not possible. Ma’am. Oh, well, I’m not buying a new cell phone. So, uh, what am I going to do about the extra 10,000 that I have? Can I transfer that somewhere using my online banking? Yes, ma’am. You will. No. Yes, ma’am. No online banking. You will withdraw the cash like yesterday you have done it. You will do it with the rest 10,000 as well. But before that you need to secure the funds the the 10,000 that you have already withdrawn. You need to secure it. Right. Well, it is secure. It’s under my bed in a shoe box. Under your bed. Under your bed. It is not secure. Ma’am, your bank has already warned me that I have guided one customer to withdraw a cash and you are holding a bank’s amount directly with yourself without paying any taxes. So you will be fined and that is the reason I talked to your bank and I took all of the responsibilities on my shoulder that it is upon me that I will make her deposit in the federal ATM. He they told me that is she facing any scams? Does she provided her personal information to anybody uh like any ID and the password? I didn’t let them know that you have already provided your ID and the password. If I would have let them know then you would have your account would have flagged till now but I don’t want that thing to happen with you. Well because yesterday I also told you that you you are just the age of my grandm please try to understand anything that I’m doing it I’m doing for your sake so that you get saved from getting scammed nothing else. Mhm. So right now if you go ahead get the support code as well you can see the transaction has been done right now. You can do it any one of them. You can do it anyone any of the one you want and will I make any profit to make you buy a cell phone? Is there any profit in that scenario that you will buy a cell phone? Are you going to give that cell phone to me? No. Right. It is your cell phone and we will pay you the funds for that cell phone and we have already send you with the voucher. This amount will be added soon. Okay. Well, I guess I’ll wait for it to be added. I guess I’ll wait for it to be added. Until then, I feel like my money’s pretty safe under my bed in the shoe box. And you mentioned taxes. Ma’am, you mentioned taxes. I already paid tax on that money. I don’t owe any more tax on it. It’s my money. No ma’am, you you you are paying taxes for that money. If that money is keeping on your bank, if that money stays on your bank, then it is okay. The taxes that you are providing to keep your money on your bank, then it is okay. But whenever you are withdrawing the funds and keeping it with yourself, that means it becomes a black money. Okay? because you are keeping the money with yourself and that too in cash. Okay? So it is not at all legal but still I am trying to help you out. Just hold on for a moment. Let me have a word with my seniors once again and uh I will rewrite back to you. Just hold on for a moment. I’ve never heard of black money. What does that mean? Thank you for being on hold. Ma’am, can you hear me? Yes. Okay. So ma’am I just had a word with my seniors and they just told me that if you get connected with the secured server right now we will provide you with the code. If you pro if you put in the code over there that is a verification code then we can send you the money uh like $500 directly on your account. There is no need of any voucher. Sounds good. Well what is what does putting in the code do? putting in the code means the support code. You see the secure server because ma’am I’m speaking to you very clearly right now we do not know you that you are the legitimate customer with whom we are speaking to right now okay we do not know till now and as because the hackers are present on your devices we cannot take any risk that is why ma’am if you we will provide you a code okay if that code works then only you will get the refund sounds good oh Okay. What is the code? You see the secure server page over there. You see the secure server page opened up. Yes. Okay. And I believe it is asking you for the code, right? Yes. Enter secure code, right? Yes. You put in the code 15975. 975. Then you click on the arrow. Click on the arrow. Did you click on the arrow? Now it says I got a warning. warning from where said something was trying to join my session. What is that? Ma’am session is the like is a it is a secured session that I was telling you for so long. The secured session that means you are getting verified. No need to get worried ma’am. At the top right hand side corner, do you see three? Just below the X, do you see three dots? Yes. What is the sound, ma’am? It’s coming from my computer. I got a warning. You are getting warning? Yes. Okay. And is it a Windows computer that you are using right now? Yes. Okay. You just do one thing, ma’am. You look on your keyboard. You leave it. I I I will help you out in a different way. You leave it. I did. I closed it. You look on Yes, you close it. You leave it and you close it. First of all, you do one thing. You look at the very left hand side down corner. Do you see there is a CTL key on your keyboard? Yes. And just beside that, do you see there is a four flagged Windows logo key? Uh yes. Okay. Now you listen to me very carefully that what you need to do right now. Okay. You need to press the control key, the Windows key and the letter Q. All of them at the same Hello. Hello. Hello. Yes, ma’am. This is uh um back to you. Can you hear me? Yes. Okay. So, right now uh what do you see on your keyboard? You see the control the windows and the Q correct? Why am I having to do why am I having to do all of this? Ma’am because for the verification it is just a part of the work that you need to do in every step. If you are telling me each and every time that why I need to do this and why I need to do that then for me it will be a bit tough work. A bit tough work. Well, it’s your fault. It’s your fault. It’s your fault. You let it get you let it get hacked. I want to know what you’re going to do to Mac. I want to know how you’re going to stop him. We will. We have already started an investigation for him. We will investigate on your case. And do you see any option which says get help? Cuz he’s a scammer. Are you going to put him in jail? Absolutely. They are scammers, ma’am. That is the reason. Well, what do you do with scammers? We ma’am, we are nobody to do something with scam scammers. We can simply go ahead run an investigation and we can detect their location from where they are doing all of these scams and we directly put a raid over there where the scams get located and they got arrested after that. This is the only thing that we can do to the scammers. Nothing else. Well, don’t you think they should be put in jail behind the bars forever? Absolut punishment we will give it to him. It is not in our hand. It is on the hand of the justice. Ma’am, yes, but like you said, I mean, we’re friends. You’re like my grandson. What do you think should happen to scammers like that? They should be hanged to death. Oh my goodness. That’s That’s a lot. Now, now now do you see any option that says get help? Do I see what? You press the control, the windows, and the Q. Three of them at the same time. the control, the windows and the cube. Um, yes. Yes. Oh, this is this is the this is I I know about this. My grandson told me showed me this cuz he has he has used this. Yes, he has used this to help me on my computer before, but he told me never ever ever. Now you understood that I am also trying to help you out. Yes. But he also told me to never ever ever put any other code in here. Yes. Now I can understand but right now as I told you that I’m trying to help you personally. So it is a bit personal between you and me and we need to keep it between you and me only. You have just you just have to keep a little faith on me because from yesterday I was trying my level best to help you out. I I have left all of my jobs and I was trying to call you up several times. Right? So that is the reason you you can you can make it a little bit personal. You can keep it little bit personal and I am providing you a code you just put in over there. Okay ma’am. Then only I will be able to remove the hackers. You put in the code letter G as in call. Let me write it down. G. What? Typing G. Letter G. Then letter E as in Edward. Okay. Then W as in whiskey. Okay. Then K as in Kentucky. Okay. Then V as in Victor. Okay. Then K as in tentity. V K. G E W K V K. Yes, you put in the code over there. You put in the code over there. Uh but he told me not that’s not the same code he gave me. Sorry, that’s not the same code my grandson gave me. No, no, ma’am. Every every helper, every person who is providing you with the help, each and every of them, they’re having unique codes. They are having unique codes, ma’am. This is a unique code. This is my code. This is direct connection from my end to your end. Okay? That was your grandson’s code. All right? I also help my grandmom in the same way. Right? But he told me never put in a different code. Ma’am, he told you just to keep yourself safe and just do not to interrupt his connection because if he told you any code like his personal code and if you make any mistake then his computer will be crashed down if you make any mistake. That is the reason he told you to not put any different code whenever he will tell any code. But this time the scenario is totally different. You put in this code, ma’am. Uh, no. He told me he told me if I put in another code that gives somebody access to to use my computer. No, no, ma’am. It is No, no, no, ma’am. It is not about using your computer, ma’am. It is just about helping you. I’m I’m not getting the full control or I’m not getting any control of your computer, ma’am. I’m telling you 100 times. And if my intentions was doing that then I would have done it yesterday not today. Please go ahead and you type in the code over there then click on submit ma’am. Um no he told me not to put in any other code that I it would somebody could steal my identity and all kinds of things if I put in a different a different code. Ma’am, it is Ma’am, it is already happening to you. Now, I’m just trying to help you. That’s it. It is already happening to you. Uh, listen, I don’t care. I don’t care about anything except securing my money. Now, can I do my online banking? Can I use online banking to do it? Maybe I should just call my bank and tell them what problem I’m having and see what they suggest. Mom. Ma’am, you are if you if you do that the problem you will you will get back to the point from where we started. Ma’am, I don’t understand why you are doing this right now. I have helped you for so long. You yourself told me that your grandson used to help you in the same way. But I don’t know why you are not putting the security code. It is a security code from my end. Ma’am, I am personally helping you out. You please put in the code and if everything wrong happens to you, you can blame me. Ma’am, I’m here to take all of the responsibilities. I’m not putting in another code. I already closed it. I’m not doing it. He told me not to. I’m not doing it. Ma’am, did he told you to provide your banking username and the password to a person you don’t know? No, that man scammed me. Then why? He scammed me and right now I am trying to help you out in a different way. But you in a mood to accept. You don’t understand though. It doesn’t matter cuz I changed my password on my bank account and I took out $10,000 and I secured it under my bed in a shoe box and then all I need to and then the other money the other money in my bank he can’t use that password I changed it. Ma’am ma’am ma’am I think that you don’t know if they’re having your old password then using your old password and they as they’re having the access to your computer they can change your password once again do you know that that I’m not giving anyone access to my computer no one at all except my grandson ma’am you are not giving anybody ma’am you are not giving anybody any access ma’am this is just an assistant ma’am that I’m going to provide you to show you the fraudulent activities happening on your computer. That’s it. That’s it. Ma’am, you need to understand the situation. Will you please enter the code, ma’am? No, I’m not giving anybody access to my computer. Ma’am, you are not giving any access. If my intention was to take the access of your computer and to rip you off, would I ever suggested you to take the cash out of your bank? You speak logically, ma’am. I am speaking very logically. Fine. Now, if my intentions was stealing your money, then I would have tell told you like Mac that give me access of your computer. Now, then I will simply tell you to give me your ID and the password. I will log in on your banks and I can simply wipe off all of your funds. But I don’t want to do that, ma’am. And I can’t tolerate this type of things happening to anybody of the age of my grandma. I can’t I can’t tolerate this. That is why I decided to help you like the way I help my grandma. Whenever I help my grandma, I give her the same code. It is a secured code. Ma’am, I think your grandson, he has forgot to tell you that apart from him also, anybody can provide you with a secure code. I can understand ma’am that some things are used by the scammers each and each and everything it has two sides one is good side and another one is a bad side but it doesn’t means or it doesn’t seems that each and everything that is having a bad side cannot be used for any good side your grandson also given you the code right and I am also just like your grandson ma’am try to understand. Yes, I do understand and I and I appreciate that you’re trying to help me so much. I really really really do. I really really do. Then ma’am, why are you behaving like this? You are telling me right now you are I like I am I am feeling very much low because you are you are telling me that I might be also a scammer. You are behaving like a scammer to me. You were you you were just behaving that I am a scammer and and your words totally seem like that you were you were talking to me in such a tone that I am feeling myself guilty that have I done anything wrong to you from yesterday I am trying my level best I have tried each and everything I have used all of my colleagueu cell phone to call you up so that I can warn you about this type of things being happening and right now you are just treating me as a scammer and I’m I’m I’m literally really feeling low for this. I’m I’m really feeling low and I’m feeling bad as well. You You’re using your fault that I You’re using your friend’s phone to call me and expecting this to be a secure I thought this yesterday. Go ahead. I thought this was a secure conversation if I can’t use a phone. No ma’am. No ma’am. No ma’am. Right now I’m telling you my friends phone means my colleagues who are also an official for the PayPal fraud prevention team and each of them they have their direct desk number on their desk. It is our office phone that each and every officials are provided with one set of phone number. Okay. From there I was trying to call you up ma’am and I was I was roaming around all all around the office to each and every colleagueu’s desk that please you you call up this ma’am and I need to help her out because somebody is trying to scam her with our name using our name using PayPal’s name and it is the reputation of our company that is going to be down if somebody scams you and if somebody takes money on our name isn’t it. Yes, I guess it is. Okay. So, ma’am, you do one thing. I’m providing you with a different security code. Okay. You try to put in the code over there. All right, ma’am. Uh, okay. It will be letter T. It will be letter T as in Thomas. Yeah. Then number seven. Yeah. Then number zero. Yeah. Then A has an alpha. Yeah. Number four. Yeah. Then P as in Paul or parrot. T70 A4 P. Yes. What is the first letter? What is the first letter? T as in Thomas. T as in Thomas. T as in Thomas. Then seven. then zero then a like apple then four then p like Paul correct yes now you click on submit you click on submit well no that’s not that’s not the same code my grandson gave me either I I I understood ma’am there are different different codes while providing you with the security each and every time the codes get changed the code doesn’t remains the same each and every time and I have made you understand for so long. Just give a click on submit. Then you will be able to see all of the problems that was present on your computer. Did you clicked on submit? No. Oh my goodness. For God’s sake, ma’am. I’m I I’m swearing on Jesus, ma’am. I swear on Jesus. I I I swear on God, ma’am. What? I don’t have any intention to harm you. I I I don’t have any intention to harm you, ma’am. Go ahead. Click on submit once you are done typing in the code. Did you clicked on submit? No, it’s not the same code. I understood ma’am. Each and every time the code gets changed. Each and every time there is a unique code that is provided ma’am and I am not your grandson that I will provide you your grandson’s code. I’m a different person but our intentions are same that is to protect you. Please understand ma’am. Did you clicked on submit? No, ma’am. Please click on submit. No, it’s not the same code. I know ma’am, it is not the same code. And I have told you that right now the code that is provided to you, it is a different security code. It will show up like this because you are facing fraudulent problems. Each and every time the security code is not same. This is the code from PayPal. Right. You sound submit. Ma’am, you sound tired. I’m I’m tired, ma’am. I’m tired. I’m really tired. You click on submit, ma’am. Please, for God’s sake, ma’am. Click on submit. What time is it where you are? Sorry. What time is it? Why are you so tired? Ma’am, because I I am I am trying to speak to you for so long and I am trying to tell you the same thing for the last one hour and Oh, I’m really feeling bad right now. Oh, I’m feeling exhausted. Will you please click on submit, ma’am? Uh, no, it’s not the same code. I don’t know how to tell you any differently. Ma’am, I understood ma’am. And I am also telling you that like the way your grandson helped you, you trust me like your grandson. Yesterday I helped you thinking you of my as my grandma. right now. Today, can’t you consider me as your grandson? Um, do you think I’m going to rip you off? Uh, no. Do you think my intention is stealing your money? I hope not. Then please, ma’am, click on submit. Ma’am, for God’s sake, I’m I’m swearing on God that I will not let you harm or I I I will not let any harm to you. It It is my words to you, ma’am. Please click on submit and put in the code. Then click on Why would you swear on God? Ma’am, I’m swearing on God that ma’am, I will I I will not harm you or I I am not in an intention to rip you off ma’am because you are not trusting me. I can understand that after so much things after so many things right now you are telling me that your grandson told you not to put any code but while sharing your information you didn’t remember that you should not share your banking ID and the password with anybody that’s ridiculous but thanks to you thanks to you I was able to secure it and keep him from stealing my money. Yes, ma’am. Now, now like the way you are thanking me, you are just thanking me with your words. But your behavior doesn’t seems like that. If you really respect my help, then you trust me this time. If I helped you to save your $10,000, do you think by getting the access of your computer, I will I will reap your 10 rest of the $10,000? Do you think so? No, no. I think I think um then then why then why then why the hell you are behaving like this to me? Ma’am, you shouldn’t curse this type of behavior. Ma’am, I I’m I’m not cursing you. Ma’am, I’m really sorry. Ma’am, I’m really sorry. This is just due to some tiredness and exhaustness. this type of words are coming out. I’m really sorry for that ma’am. I’m not cursing you. You’re just the age of my grandma. And if I put yourself if I put myself in your shoes, I can totally understand. But right now, you need to understand my points as well. Right. Mhm. Mhm. If you have typed in the code ma’am, simply click on submit and everything will be done. Why don’t you take a nap and call me back when you’re feeling a little better? I’m okay with the money under my bed for now. No, ma’am. Because I care. Because the federal ATMs will be closed. It is Saturday. Well, then why am I not going to the ATM? Why am I sitting here doing this? Because, ma’am, right now you need to get the money. And right now I have sent you a voucher as well from PayPal. Then you go get the cell phone. It will be done. Will you do that? I I’ll get my friend to go get the cell phone. You Why Why you need your friend to get a cell phone? Well, he can use his to take the picture of my driver’s license. I don’t understand why I need that anyway. Why do I have to put a driver’s license in the machine? Ma’am, because in order to prove your identity, ma’am, in order to prove your identity. Well, why can’t I just uh How do I do it when I get to the machine? How do I if the driver’s license is on my phone, how do I put it in the machine? Your your you need to take a picture of your driver’s. No, once you put in the cell phone number that is registered with your bank, that is your cell phone number ending with 3119. Once you put in the cell phone number in that machine, it will simply go ahead and it will send you with a text message on your cell phone number. Okay. On that text message, there will be a link. On that link, you need to verify your driver’s license. That will be a link from the federal ATM where you need to scan your driver’s license with the same phone in which you have the number activated 3119. Okay, now you understood. Um, I just wish there was another way to do it. There is no other way to do it now. There is no other way to do it. You can do it today by Oh, right now I have got another code because the previous code got expired once again. You can see ma’am each and every time the code is getting expired. Oh my goodness. Right now what do you see? What do we what do I see? I have got a new code for you ma’am. Will you please put it and click on submit? Uh, no, no. My grandson told me not to take a code from anyone else. First, you tell me, ma’am, do you trust me or not? Uh, yes. Yes, you you trust me, right? Uh, yes. Then ma’am please follow up my instructions. If you trust me then then then why are you telling me this? Your grandson told you that. Your grandson told you this. I’m also like the like your grandson. Ma’am I’m telling you nothing will h nothing bad will happen to you if you go ahead and put in the code ma’am. I’m on the call ma’am. You directly turn off your computer if if anything wrong is happening to you. Okay. Please put in the code over there. Are you ready? No, I’m not putting in a code. Okay, no worries. Then if you are not doing that then it is okay. What I’m going to do right now, I’m going to report this to your bank so that they can do whatever the steps they’re needed to. And if the rest of your amount that is 10,000 amount you that is present on your bank if it gets ripped off do not call me up ma’am at that time and do not tell me that what happened to my fund and why banks are charging me and why the federal department is also charging me. Do not tell me anything. Okay. What do you mean? And I mean that I am leaving everything upon your bank. I was till now I was trying to help you personally but right now I will leave everything on your bank and the department of justice I will let them what they whatever they want to do and if in if any case you need to provide any taxes I I will not really care about it. I’m I’m not really caring about it because because till now I was trying to save you because I I thought you were just like my grandma but right now you are behaving totally different. You you you are not even putting in a code on my words. You you you are not ready to even put a code. How can I how can I how can I consider you as my grandma? You tell me. How can you not care so quickly? Because ma’am, you are not following up the instructions. My hands are tied. What I can do if you do not put in the code? I’m telling you directly, ma’am. I’m I’m just trying to help you out in this way like your grandson did. I’m I’m trying to do it in the same way. He told you that do not share this code or do not put any other code because there might be some scammers who can use this or who can use this quick assist to get your connections and you can see it. If somebody can use your computer if I I will use your computer you can see it right? Yes. Then ma’am why are you behaving like this? I don’t want to use your computer. I don’t want to use your computer. I just want to make you see something that is present on your computer. That’s it, ma’am. Okay. Uh, no, I’m not I’m not doing that. I’m sorry. I can’t do it. You’ve helped me secure my bank and I appreciate that. And uh I guess I’ll just leave the 10,000 under my bed. Uh and and uh I don’t know what I’ll do with the other 10 the other money in my bank. I wish I could just transfer it to the federal thing. I would feel better about it. No, ma’am, you can’t transfer it. No, ma’am, you can’t transfer it. And ma’am, can you tell me that why are you not putting in the What about what about Can you tell me what about just a what about just a wire transfer? Can I transfer it to the federal account in a wire transfer? Why can’t I do that? No. No. Because federal department when you do the w transfer your bank will come to know that how why are you sending this money to the federal department or how why are you securing your money from our bank to a federal department. What you will tell them that I have provided my password and the ID to a scammer that is why I’m doing that. I don’t think they care one way or the other what I do with my money. It’s not like I have millions of dollars. It’s just thousands of dollars. If I could do that right now, I would do it. It is It is It is not like that, ma’am. It is not like that. The main thing is you are you you are really being stubborn here. You are you are just being stubborn that you will not do this thing. And I don’t know that why you are behaving like this after one day talking to you. I I’m I’m I’m really feeling low right now. I’m feeling bad. I’m really feeling bad. Each and every all of my efforts has gone to vain. Well, I’m sorry. No need to be sorry, ma’am. If you re if you are really sorry, then you show me up in your behavior. You are not even putting in a code and you are telling me sorry, sorry, sorry. Ma’am, what? I’m just asking you a last question. Will you please give me one chance to prove me to prove myself to you? Yes. Then ma’am, I’m providing you with the security code. You type that in and if anything wrong happens to you, you tell me. Ma’am, I’m on the call. You can write down my name, my employee ID number, each and everything. Ma’am, will that be good for you? No, I really just want to do it using a wire transfer. I’ll feel better about that. I don’t like all this going to a ATM. My god, somebody could rob me while I’m standing there with my shoe box full of cash. That would be horrible. That is That is my responsibility, ma’am. That is my responsibility. Are you going to meet me at the store? What store do I need to go to? No stores. There are there are ATMs. Okay. Mhm. But ma’am those are those are ATMs where at the bank. Okay. At the bank we will talk about No it is type of a bank. It is type of a bank. My goodness. I have got a new code for you ma’am. Will you please put in the code? Uh no. No. No. Can I know why? Because it’s different from the My grandson told me not to put any codes that he doesn’t give me. And your code is not the same one he gave me. Ma’am, the code that your grandson gave you, he himself cannot provide you the same code again. Yes, but I know time the code gets. Yes, but I know it’s him. If you put in my code over there, you will I will be like the way your grandson helped you. Does your grandson stolen all of your money from your account? Of course not. Of course not. Right. Ma’am, you you know one thing, the feature that you have opened up in front of you, it is a feature that is presented on your computer just to help you, just to assist you by any assistant or any technician. Okay? Anybody cannot steal your money with this. It is not possible. Mhm. I know your grandson told you or your grandson has warned you but right now ma’am it is it is it is not like that way that you are thinking. Okay. Well, I don’t I don’t like all of this. I don’t like this at all. What do you don’t like? I don’t I don’t like how it’s There’s something that just doesn’t feel right. Just doesn’t feel right at all. I’m starting to think you’re working with Mac. Mom, you know one thing? I’m I’m I’m I’m really feeling to cry right now. I’m feel I’m I I I think I I will just I will just be on tears right now. You can’t blame me like that. Ma’am, if I was if I was working with Mac, will I have would I have ever told you that he’s a criminal and disconnect his call? Uh, I don’t think so. Don’t cry. I can’t bear to hear a man cry. And you are simply distrusting me right now. I can’t take it. I just thought you as my grandma. I I I just thought you of my as of my grandma. That is why I I I helped you. I I tried to help you out for so long. But right now you were just behaving like a scammer. You you were just you you were just behaving like that that you are talking with a scammer. You’re breaking my heart. Ma’am, you are you are doing that thing as well. Ma’am, I’m just like your grandson. Ma’am, please for one time have trust on me. Just trust me. And I can assure you with one thing that at the end of the day, you are going to give a clap at my back for the job that I’m doing right now. Please, for God’s sake, just have a trust for just a single time on me. Ma’am, will you I do trust you. I really do. But but I have to I have to be extra careful because because, you know, I can’t let people access my computer because I have all my favorite recipes on here. And if I lose those, what would I do? Mom, what recipes? What recipes? Ma’am, I just have valuable things on my computer. Ma’am, I I don’t have any intentions of doing that, ma’am. I don’t have any intentions. And I’m going to I’m not going to use your computer, ma’am. I promise you, ma’am. I promise you. I swear on Jesus that I will not do that, ma’am. Just for a single time, have some faith on me. See what this guy can do for you. Yeah. Okay, ma’am. Will you put in the code right now? I’m getting tired. I’m getting tired. Why? Why I forgot why I’m even putting in the code? Because ma’am, right now your computer is present with some fraudulent people and I need to show them to you. That is why I’m trying to do this ma’am. And if you do not get connected with my server, I will not be able to show you the fraudulent things happening. I don’t know. I just I just don’t know. Just just trust me for one single time, ma’am. And I promise you that I will not break your trust. H how long have you worked for PayPal? Sorry. How long have you worked for PayPal? I’m working for PayPal for seven years, ma’am. Seven years. That’s good. Okay. So, ma’am, if you are ready, if you are ready for putting in the code, just do let me know. I hear it sounds like your phone is ringing a lot. I can hear it in the background. Do you need to get your phone? It’s okay if you do. I thought I heard your phone ringing. I was telling you it’s okay if you wanted to answer it. No, no, ma’am. Uh, it is just my wife calling me. I just I just hung up the phone because I am not in a mood to talk with her right now. Oh my goodness. Why not? Because ma’am, I’m really upset right now. I’m pissed off. Ma’am, I’m really pissed off. Well, why? Because ma’am, you were you were making me upset. Ma’am, you are making me upset. Well, don’t let me get you upset. That’s the trust that you are not having on me. The trust that you are not having on me, the GCC is the main root of being pissed off. Okay. I’m providing you with a new code. Will you please enter the code? Uh, no. I told you you’re going to have to do something else. I’m not entering the code. You will not put the code. Uh, no. You can’t even trust me for a single time, right? Um, uh, no. I I uh I I really I’m sorry. I just can’t take a chance of losing all my recipes and everything. Ma’am Ma’am, I am a guy who is working on PayPal. What will I do stealing your recipes? Well, the I am not a cook, ma’am. I I I am not I am not even close to this cooking and this food industry. I’m not even close to the food industry. What will I do sealing your recipes? I don’t even know how to boil water. Oh my, that’s sad. I I will I will not do anything stealing your recipes. I don’t have any intention. I don’t have any intention or I don’t have any anything any eagerness on food. I am not a foodie person. I’m a skinny guy. Well, I can’t take the chance of somebody getting my recipes. Ma’am, what recipes do you have? What recipes? Do you own a restaurant? Do you own a restaurant? No, but but at the church social, my at the auction, my cakes always take first prize. And sometimes sometimes people sometimes people bid $200 to get my cakes and and nobody has the recipes. Ma’am, for for a $200 cake, you are ready to sacrifice for your security. Well, the money goes to the church. It’s a donation. And then next thing you know, yes, to the church. That is very good of you, ma’am. But but but do you think that somebody will literally take the access of your computer and that to a company like PayPal just to steal the recipe of your cake? Well, they might. They might. Yeah, they might. They might do that. Ma’am, I’m I’m I’m really I’m I’m really feeling to cry right now. You were you were just doing all of these things just for a recipe. Well, I won I won second place at the state fair with one of my recipes few years ago. Well, it’s been I can’t risk that. I did not tell you to open up the recipe. Ma’am, you just put in the code over there. I need to show you something. Okay. I need to show you some fraudulent activities. I will not ask you for your recipes that please ma’am share me your cake recipe. You make cake, you make muffin, you make pastries. It is totally a whole different thing ma’am. We we we do not belong to that industry. We are we are not from food industries ma’am. And do you think somebody from PayPal can call you for your recipe? I also have some pictures of my grandchildren on my computer. I wouldn’t want anybody. What will I do with the pictures of your grand What will I do seeing the picture of your grandchildren, ma’am? What will I do? Will I get any money by by seeing the pictures of your grandchildren? Well, I have other personal things. I have other personal things on there. I understood ma’am. I totally understand that. But right now, you need to understand me as well. The factors that I’m that that I’m referring right now, you need to understand me as well. You you you have given your access to your grandson. Did he stolen all of your recipes? Well, no. He he doesn’t like to cook. He would he would never steal my recipes because I bake cakes for him anytime he wants them. I am also I am also the same. Ma’am, I am also just like him. I don’t like cooking. Ma’am, if my intention was stealing your recipes, would I tell you to get the cash out of your account? Would I tell you to do that? I don’t know what you would do or what you would not do, but I can’t take the chance. Okay. I can’t take the chance on uh on anybody getting my recipes and making the same cakes and and and embarrassing me at the church auction. I understood that ma’am that you you you can’t sacrifice your recipes but I I will not touch your recipes. I promise you I’m I’m I’m swearing on my mom. I’m swearing on Jesus. What else do you want? Should I should I should I tell you keeping a Bible in my hand? Should I tell you like this? Should I hold a Bible and tell you that I will not steal your recipes or should I write it down 100 times in a piece of paper that I will not steal your recipes. I will not look after your grandson’s grandchildren’s childhood pictures. What do you need? Well, I don’t see why you need to be on my computer. I don’t understand why you need to get on there. Because ma’am I need to show you something. If ma’am suppose if I’m on your computer and I am opening up your recipes you will be able to see that right that I’m going through your recipes. Well I don’t know. You might have a way to do it. I don’t I’m not very good with computers. You might have a way to do it that I don’t that I don’t know. No ways ma’am. There is no ways. I I was I am talking to you for so long and there is no other way to do this. It is as simple as that. Mhm. You type in the code. It will be number eight, number four. Letter L as in Lima. P as in Thomas. Number six. Number two. Now, can you just read me out that what code did you typed in? Well, I wrote it down. I wrote down 84 LT62. Now put the code over there. Uh no, it’s not the same code. Ma’am, if I I will not provide you the same code and this is the very last time I am asking you to put in the code over there. I am swearing on God. I will not steal your recipes. You give a click on you type in the code then click on submit. If you see anybody opening up your recipes turn off your computer then and there. Um no no. Okay ma’am. Then you just do one thing. I’m transferring this call to one of my seniors. He is a senior banking official from PayPal. I think you are not my cup of tea. And it was my fault to help you. And now I totally understood that nobody can help people without their intention. Nobody can help anybody. Okay? Nobody should help anybody without any intention or without their personal intention. But I tried to help you without any personal interest or any intention. It was my fault. I really apologize for that, ma’am. Well, you did help me. You helped me a lot. You you told me about Mac and you helped me know that I needed to go to the bank and take my money out and and secure the cash and change my password. And you you helped me a lot. You helped me you helped me from keeping Mac from stealing my money with my bank login. I was stupid to give it to him and and I did and he could have stolen all my money but thanks to you he can’t and I appreciate that a lot because because you kept him after doing such a ma’am after after doing such a help you were you after doing such a big help you were like not trusting me for some pity recipes. Well, I mean, you you you told me and without you, he could have taken every penny I have out of my bank account and and I know that I that I sort of accused you of working with him, but I know I was wrong in that because if you were working with him, you just would have let him log in and take all my money and and then you would have split it with him and that. So, I know you’re not working with him because you would have you would have split all that money with him instead of telling me the security things I needed to do. So, I know I know you weren’t being greedy trying to take it all for yourself when you could have just had half of it then. Then, ma’am, and if if if I do not care about $20,000, do I care about your $200 recipes? Well, I mean, they’re they’re worth more than $200. Ma’am, you only told me that your cakes get sold for $200, right? But I make them every year. M still I I think it will not be greater than $20,000, right? Oh, to me it’s worth a million dollar. I wouldn’t sell those recipes for a million dollars, man. Okay, then then then you are not like simply you are not putting in the code, right? After so much help, you are you you are agreeing that I I have helped you but still you will you will not trust me. Correct? I didn’t say I don’t trust you. I just have to be very careful. Ma’am, you are not being careful. You are you are you are just mistrusting somebody who has helped you for the last one day who has helped you by his level best. You are mistrusting him. Well, why do you want access to my computer anyway? There’s nothing on there that should be interesting to you. Ma’am ma’am if ma’am if I want to access at the top you will be able to see that your assistant wants control over there you do not click on allow I don’t want to access your computer I just want you to provide you with the security code so that you can get yourself secured from fraudulent people’s or and I can show you that who are the fraudulent people’s connected to your computer. That’s it. Nothing more than that. Nothing less than that. Mhm. If you put in the code instead of wasting so much time, I I would have made you understand. Okay. Just try once, ma’am. Just try once. Can I provide you with a new code? Uh, well, you can, but I’m not going to enter it in. Okay, then you just talk with my senior. I think he he he’s the only person who will guide you out. It was my fault to help you out. I I wouldn’t have helped you out. I I would have any let any scammers or any any fraudster who was taking your money, I would have let them do so. It was my fault to help you out. I’m sorry. Well, I I hope you don’t I hope you don’t blame yourself because you did you did the right thing by helping me out. Let me tell you, let me tell you. If you do not do this right now, nothing like nothing special is going to happen. You’re just going to lose your funds. I know you’re in security that you’re going to lose some of your recipes or maybe some of your personal details which is available in the computer or whichever device I can’t I can’t lose it because I’m not giving out the code or I’m not taking the code. I’m not entering the code. Whatever it is, I’m not doing it. Just be on hold for two minutes. Let me have a vote with the banking team. Let me see what I can do. Can you hear me? Yes. Hello. Yes. And the first thing the first thing is you don’t have to give me any kind of code or anything like that. Tell me one thing. Uh you who is this? Who is this? Hello. This is Robert. This is Robert. This is the senior supervisor. This is the senior supervisor. Adam. Ma’am, I thought you said you were Robert. Robert was the other person who had a word with you. You remember? Yeah. This is the senior supervisor. Mhm. Okay. So, first of all, you do not have to type in any kind of code. What you need to do is you let me know. I believe you have the cash uh like available which you withdraw from the bank, right? Oh, yes. It’s very secure. It’s under my bed in a shoe box. You need to deposit it in an ATM, ma’am. As I explained to you earlier, you need to deposit it in an ATM. A Bitcoin ATM nearby. What kind of do you know about any Bitcoin ATMs which are there? A Bitcoin ATM? Uh-huh. like Bitcoin Depot or anything like that. Robert said it was a secure secure federal ATM. Now you’re saying it’s a Bitcoin ATM. Are you boys trying to scam me? That means it’s the same thing, ma’am. It’s the same thing. It’s the same thing. If you want me to show you, I can show you according to the zip code that what are the people like what are the things which are connected. The secure federal ATM is the same as Bitcoin depot. Bitcoin depot is the federal ATM. Bitcoin depot. I don’t know. I know where the Home Depot is. I’m going to let you know where you’re going to find it. First of all, you need to find yourself a cell phone. Okay. I I have a cell phone. I have a cell phone. We’re talking on it right now. No, not a flip phone. Not a flip phone. A smartphone as I with for which I have sent you the voucher. All right. Well, I like this phone. I got it from Consumer Cellular. I saw I saw an ad in the AARP magazine and I I like the way it looked and so I got this phone. It works great. I love it. I didn’t get that. Go again. Tell me again. Tell you what again. Tell me what did you tell me right now? I said I like the phone I have. I got it from Consumer Cellular. I saw an ad in the AARP magazine and I like the way this phone looked and worked and I ordered it. I went and got it and I love it. I’m not buying another phone. This phone? Yes. Is it Is it Is it an Android cell phone or it’s an iPhone? Uh, it’s not either of those. Then you need to buy a new one, Mom. Well, I used to have an iPhone, but I can’t see the screen very well, so I like this little phone. What you need to do is you need to take a picture of the cash. You need to take a picture of the cash and a person, the federal ATM person is going to come up to your house. He’s going to come up to your door and he he’s going to collect it from you. Is that going to be good? Who is the federal ATM guy? The federal the guy from the federal ATM. US federal ATM. Well, that would that would be fun. That way that way he can just he can just take a picture of my driver’s license when he gets here. He will take everything. Don’t worry. He’s going to come with the cops. Well, that’s funny. Don’t worry. They’re going to do everything. Okay. Well, I’m not That’s good. Thank you. Okay. Just then you do one thing. Be handy with the cash. Take a picture and uh also help me out with your zip code so that I can send somebody nearby your place. Help you out with what? Zip code. Your zip code. Uh 282 with your zip code. Yes. 28269. 28269. Correct. Mhm. And what is the amount which you withdraw which you have withdrawn from the bank? Um 10,000. Okay, just hold on for a moment. Let me see if I can find a rider nearby you. Just give me a moment. Uhhuh. And can you help me out with your zip code once again? 28269. Hello. Yes. Hello. Hello. Hello. Ma’am, can you help me out with your zip code once again? Yes, I just gave it to you. 28269. And this person is going to reach your place. Okay, this is going to re this person is going to reach your place nearby somewhere. And once he reaches over there, he’s going to ask you for the cash. He’s going to come up with a car. You need to go to his car and you need to give it over there. Okay. Oh, okay. It’s going to take for some time for him to reach over there. Okay. Let me have a vote with the US federal team. If they have anybody available can visit your place, nearby your place and uh he can give you he can take the cash from you and deposit it under your name. Okay. They also they might also verify uh your driving license or they might just take the cash because we will already provide them all of the details which they will require to deposit the funds under your social security. Okay. Okay. So just give me two minutes. Let me have a vote of the banking team if I can send somebody nearby your place. Just hold on. Could you just call me back in a few minutes? I need to go to the restroom. Just call me back when you have it done. Okay. No, ma’am. You can keep me on the call and I am waiting over here. I hung up on him. I had something I needed to do. What should have ended many times has now ended. When I tried to call him back later, his phone was dead and he never called me back. I would have liked to continue for a while longer, but that’s the way it goes sometimes. It’s scary to think that they might actually be able to send someone to a victim’s home to rob them. I think he was just bluffing, but sometimes they use unsuspecting Uber drivers to pick up the package, then route it to the next step. I have to wonder what happened. I wonder if he just fell asleep. He was so tired. Maybe his wife got tired of calling him and came looking for him. Maybe he couldn’t find anyone to arrange the pickup on a Saturday. Maybe he got in touch with a real supervisor who told him he was an idiot. I would have liked to have had an opportunity to really get him angry on a recording. But then he would have known he had been baited. Maybe it’s better if he just feels like a complete failure as a scammer. Maybe he reflected back on our conversations and realized he was a complete fool. It’s funny to think about. Let me know in the comments what you think happened. See you next time. I appreciate you all so much. Remember to click the like button and share this video with a friend. It’s fun to have fun with scammers and cause them a little misery in their day. But the main reason we’re here is to help people understand and avoid scams. Thank you to all who comment, like, share, subscribe, join, and give me gifts. Your support of my channel means the world to me. Take a look right here.